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We are exploring an opportunity to provide a Leadership Development Program for NACPRO members. The training would be customized to the needs and scenarios of our members. Your feedback will help us identify the most important training needs and develop practical, affordable programs for agencies of all sizes. Thank you for participating.

Questions marked with a * are required

Please provide your contact information. We are collecting this information only for follow-up if NACPRO moves forward on a program in partnership with LeaderGov.

First Name

Last Name

Phone Number

Email Address

What are the biggest leadership or teamwork challenges facing your agency right now?

Developing leaders who are prepared to lead effectively

Improving teamwork and collaboration across departments

Addressing conflict, performance issues, and accountability

Strengthening employee engagement, morale, and workplace culture

Improving customer service and the visitor experience

Managing change and meeting evolving community needs

Other

How are these leadership or teamwork challenges affecting your agency?

Employee turnover or difficulty retaining good employees

Low employee morale or a negative workplace culture

Reduced teamwork, collaboration, and productivity

Recurring employee relations or HR issues

Delayed decisions, limited innovation, or slow progress

Inconsistent customer service or community satisfaction

No significant impact at this time

Other

For each of the three groups below, please select the top areas where leadership or workforce development would provide the greatest benefit.

As the Executive Director of your parks and recreation agency, which 3 areas would be most valuable for your own leadership development?

Organizational Culture & Leadership — Building a positive, accountable, high-performing organization

Strategic Vision & Planning — Setting direction, establishing priorities, and developing meaningful goals

Leading Change & Innovation — Guiding the agency through change, challenges, and new opportunities

Developing Future Leaders — Succession planning, mentoring, and building leadership capacity

Personal Leadership Effectiveness — Self-awareness, emotional intelligence, delegation, and executive leadership skills

Other

Thinking about your department directors, managers, and supervisors, which 3 areas of leadership development would provide the greatest benefit to your agency?

Leadership & Supervisory Skills — Moving from employee to leader, setting expectations, delegation, and leading effectively

Communication & Interpersonal Skills — Emotional intelligence, personality styles, listening, self-awareness, and building trust

Conflict Resolution & Accountability — Handling difficult conversations, resolving conflict, and addressing performance concerns

Building & Developing Effective Teams — Teamwork, employee engagement, coaching, mentoring, and empowering others

Strategic Thinking & Execution — Setting goals, leading change, solving problems, and achieving results

Other

Thinking about your frontline and individual-contributor employees, which 3 areas of development would most improve their effectiveness, teamwork, or service to the community?

Communication & Listening Skills — Communicating clearly, listening actively, and interacting respectfully

Teamwork & Collaboration — Working effectively with coworkers and across departments

Professionalism & Personal Accountability — Taking ownership, maintaining a positive attitude, and demonstrating strong work habits

Customer Service & Public Engagement — Serving residents, visitors, and community members effectively

Time Management & Work Effectiveness — Managing priorities, staying organized, and following through on responsibilities

Other

Which of the following multi-session leadership training programs would your agency be most interested in?

Option 1 — Basic 3-5 session Leadership Program at $500 - $800 per person.

Option 2 — More Comprehensive 6-8 session Leadership Program at $800 - $1,200 per person.

None of these options would work for our agency.

How interested would your agency be in the following services?

	1 - Not Interested	2	3	4	5 - Very Interested
Individual Executive Coaching — Personalized one-on-one coaching for executives or other leaders	1 - Not Interested	2	3	4	5 - Very Interested

Leadership & Planning Retreats — Customized, facilitated off-site retreats to strengthen leadership and teamwork	1 - Not Interested	2	3	4	5 - Very Interested

Strategic Planning — Development of a practical, measurable, action-oriented agency strategic plan	1 - Not Interested	2	3	4	5 - Very Interested

Approximately how many employees work at your agency, including full-time and part-time staff but excluding seasonal staff?

Fewer than 50

50–99

100–249

250–499

500–999

1,000+

If you could prioritize just ONE group for leadership or workforce development over the next 12 months, which would it be?

Executive Director

Leaders and Supervisors

Frontline Employees

Agency-wide development across multiple levels

No development planned at this time

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